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Privacy Policy


DIY Sound Group values its customers and respects their privacy. Our privacy and security policy outlines the information we collect about you, how and why we use the information, and the choices you have to restrict our use of your information.

Information We Collect

We collect information, such as name, email and postal addresses, and telephone numbers from you when you visit our store and place an order online or by telephone, save your information with us online, or participate in a survey we may post.

How DIY Sound Group Uses Your Information

Your information will never be shared with any third parties.  When you place an order or make a purchase from DIY Sound Group, we use your personal information to process your order, send you emails to confirm your order or contact you via telephone, postal mail or email if we have other questions regarding your order or purchase. When you place an order, make a purchase or save your information online, we may use your email and postal address to send you information about our products, or other issues we feel are important to you regarding site changes. You always have the choice not to receive future information.


Information Shared with Third Parties

Your information will never be shared with any third parties.  

Updating Your Information

You can update your contact information in any one of following ways:
  1. If you have an account on, you can click on “My Account” to update your personal information.
  2. By sending us an email. 
  3. By calling us.
  4. Or by writing to us at:
    DIY Sound Group
    1950 W. Galbraith Rd
    Cincinnati, OH 45239

Please be sure to include your previous and current full name, mailing address, email address, and telephone number.


Protecting Children’s Privacy

The DIY Sound Group's website is not intended for use by, nor do we knowingly collect personal information from, children under the age of 18.

Use of Cookies

The DIY Sound Group's website uses "cookies." A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Information collected from cookies is used by DIY Sound Group to evaluate the effectiveness of our  website, analyze trends and administer the website. The information collected from cookies allows us to determine such things as which parts of our website are most visited and difficulties our visitors may experience in accessing our website. With this knowledge, we can improve the quality of your experience on our website. DIY Sound Group also uses cookies to help keep track of items you put into your shopping cart and to tell us whether you have visited the site in the past. This allows visitors registered with us online to maintain shopping carts between visits. 

You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.


Secure Shopping

Orders placed on the DIY Sound Group website can be paid using Paypal or by sending check/money order after you receive an invoice.  This will make sure that your transactions are protected.  Paypal uses Secure Socket Layer (SSL) technology to ensure the security of online business. It employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser. 

To double check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from “http” to “https.”